Terms and Conditions

("we", "us", "our") provides a hosted voicebot platform at that enables you to build, deploy, and manage AI-powered voice assistants, including real-time calling, ASR/TTS, integrations, and analytics. By accessing or using the Website or Services, you agree to these Terms of Use.

These Terms form a binding agreement between and you ("you", "your", "User"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. Please read these Terms and our Privacy Policy carefully.

Acknowledgment:

Entire Agreement: These Terms of Use together with below listed documents/policies (without limitation) available either at Website or entered separately by with You, as applicable, and all other notices, rules, guidelines with respect to Your use of Website, constitutes the entire agreement (“Agreement”) between and You.

  • Privacy Policy
  • Additional Terms and Conditions
  • Terms of Sale
These additional documents/policies, wherever applicable, including terms imposed by mobile application stores (e.g., Apple App Store, Google Play) are deemed to be incorporated by reference. You acknowledge and agree that Your usage of the Website is strictly governed by this Agreement.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR LISTING ANY ITEM, ACCESSING ANY MATERIAL, INFORMATION OR SERVICES, POSTING ANY ADVERTISMENT/INFORMATION AT OR THROUGH THE WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE.
uses third-party service providers to assist in improving our Services and Website and to monitor our Users’ interests and activities. You hereby authorise and/or third party service providers engaged by to collect, use, store, analyse, reproduce, publish, and adapt (either on its own or through third party service provider) the information in relation to Your use of the Website for the purpose of data analysis and for improving Your experience on the Website. You acknowledge that this is solely undertaken by to improve Your experience in relation to the use of the Website and the provision of such Services shall be subject to such additional terms and conditions of and/or third party service providers.

Important:

The Website and Services provide a voicebot platform that enables automated calling and conversational capabilities. Any information provided through or at the Website is for general information only and does not constitute legal, telecom, or compliance advice. does not provide certification, guarantees, or warranties as to outcomes, and is not responsible or liable for any transactions between Users.
By accessing, browsing and using this Website or availing Services, You agree and acknowledge that, You understand this limited and restricted use and accessing, browsing or using this Website or availing any Services is out of your own free will, discretion and responsibility.
reserves its right to modify, suspend, cancel or discontinue any or all sections, or Services at any time without any notice. reserves the right to make modifications and alterations in the information contained on the Website without notice. You agree that shall not be liable to You or to any third party for any modification, suspension or discontinuance of the Website.
You expressly agree that any information provided on the Website shall be used by you at your risk. You are advised to hereby make proper enquiries and use the information provided on the Website.
From time to time may supplement its Terms of Use with additional terms pertaining to specific content and Your usage of mobile app may further require you to abide by the additional terms of third party e.g. Play Store etc. before download and installing the mobile app. These terms are collectively referred as (“Additional Terms”). Such Additional Terms are hereby incorporated by reference into these Terms of Use.

Voicebot Services, Recording and Consent

Our Services enable voice interactions and may process real-time or recorded audio, generate transcripts, and produce analytics. You are solely responsible for informing end users and obtaining all legally required notices and consents for call/voice recording, transcription, processing, and storage in your applicable jurisdictions. You must ensure any pre-call or in-call announcements comply with applicable laws and carrier/telecom rules. See our Privacy Policy for details on processing and retention.

Features And Content:

“Contents" or "Content" shall mean any and all information, data, text, software, music, sound, photographs, graphics, video, messages, materials, news, notices, articles, contracts, forms, documents or other materials and information which may be viewed or downloaded on or through this Website. Contents shall also include any e-mail, messages, e-cards or any other information furnished by a user to be displayed on the Website by .
may allow the User of Website to upload or post certain content, data or information, message, files, photographs, pictures, articles, feedback or any other material of combination thereof (collectively referred to "User Content") accessible to others or transmit communications to others. Some of these tools may be operated by third parties, and Your use of them is subject to both the terms of this Agreement and to the policies of their third-party providers. This Feature is available to You as a matter of convenience only and to express Your views on products / services available through or at Website.
Being the originator of the User Content, You are solely responsible for the User Content that You upload, post, publish, transmit or otherwise make available on the Website. You represent that you have obtained all relevant consents and approvals in order to post any User Content. You further represent that all such User Content will be in accordance with applicable law. You acknowledges and agree that of the User Content posted or transmitted through our Website represents the views of the author, and not of . You also acknowledge that your use of or reliance on such content is at your own risk.
You acknowledge that does not endorse any User Content on the Website and is not responsible or liable for any User Content. In case the User Content is in violates/infringes any patent, trademark, trade secret, copyright or any other proprietary or privacy rights of any third party or in contravention of any applicable law, then at its sole discretion may remove or disable the access to the User Content or any part thereof, without any notice to User.
Assignment of User Content: You hereby grant a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, distribute, display, publish, transmit, make available, reproduce, modify, adapt the User Content and create derivate works of the User Content. You represent and warrant that You own or otherwise control all of the rights to the User Content that You post or that You otherwise provide on or through the Website; and that, as at the date that the User Content is posted or submitted on the Website: (i) the User Content is accurate; (ii) use of the User Content You supply does not breach these Terms of Use; and (iii) that such User Content is lawful.

Your Account And Login Options:

To avail the certain features, not available for Guest User, You need to register / create an account by providing certain details e.g. Your name, contact details, email id etc. (“Your Information”). Once You register with Website and provide Your Information and complete the process of registration, set up an account by providing login id and password (“Your Account”) which is unique to You. Subject to Your compliance with account creation guidelines and any other applicable law, rule, recognize You as a registered user (Registered User) and You can login into Your Account and avail the Services and access to other features and information not available to guest users.
If You use or access Our Website or avail any Services through or at Website as a Registered User, You acknowledge and agree that You shall be solely responsible for maintaining the confidentiality and shall not disclose the details of Your Account to any other person and that any activity occurred under Your Account shall be Your responsibility.
You agree that when You provided Your Information while registering/creating Your Account with Us, You shall not provide any information which untrue, false, inaccurate or not current and shall not use the details of any other person, or another user’s account. may suspend/delete Your Account or can limit/deny the access to the Website or Services, any time, if Your Information is found to be untrue, false, inaccurate, not current or pertains to another user’s account.
You agree that collection, storage, sharing or disclosure of Your Information that You provide to Us either as a guest user or Registered User or otherwise shall be governed by the Privacy Policy of , incorporated herein by way of reference.

User's Obligation:

Subject to the compliance with all applicable laws, rules and terms and conditions of this Agreement, grants the User a limited, non-exclusive, non-sub-licensable, non-transferable, revocable and limited permission to access and use the Website and avail the Services provided through or at the Website.
You acknowledge, agree and undertake that the Your use of the Website shall be strictly governed by this Agreement (including Term of Use) and the following binding principles:

  • You shall not use or access the Website or avail the Services by any means other than through the interface that are provided by .
  • When You use the Website or Website and/or the Services You specifically undertake not to host, display, upload, modify, publish, transmit, update or share any information or Content or User Content that:
    • Belongs to another person and to which the User does not have any right to;
    • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
    • Harms minors in any way;
    • Infringes any patent, trademark, copyright or other proprietary rights;
    • Violate any applicable laws or regulations for the time being in force within or outside India;
    • Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
    • Impersonate another person or entity;
    • Contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource;
    • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation;
    • Is misleading in any way or shall not , directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force
    • Engage in any activity that interferes with or disrupts access to the Website or the Services available through or at the Website and shall not attempt or involve in the transmission of “junk/phishing mail”, “chain emails / letters”, “spamming” or “unsolicited mass mailing”.
    • Attempt to gain unauthorized access to any other user’s account, Website any portion or Feature of the Website, any other systems or networks connected to the Website, or any computer resource / servers, of connected with the Website to provide the Services. You shall not access the Website, Features or any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means or through automated means including robot, deep link, page scrape;
    • You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website, nor disrupt, interfere, breach the security or authentication measures on the Website or any network connected to the Website or cause any harm to the Website, system resources, servers of connected to or accessible through the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of , including any other Account on the Website not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website
    • Use the Website or Content for any purpose that is unlawful or prohibited by the Agreement, or to solicit the performance of any illegal activity or other activity which infringes the rights of or other third parties;
    • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    • Violate any code of conduct or other guidelines, terms of this Agreement which may be applicable for or to any particular Service;
    • You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name, trade name or domain name used by Us or otherwise engage in any conduct or activity that might spoil the image or reputation of or buyers/sellers on Website or otherwise.

Audit:

at all times reserves its right, but not an obligation, to audit the Content, User Content, Features available on Website or any other material or information posted/uploaded by the User. If at any time, in sole discretion of , determines that any Content/User Content or any other material or Feature of the Website is in contravention of any law for the time being in force or spirit of the terms and conditions of this Agreement or violates the privacy of any person, then may either remove or edit or block such material without any notice.
Though tries it's best to pre-screen the User Content, yet that and its designees shall have the right (but not the obligation) in their sole discretion to accept, refuse, move, or remove any Contents that are available via the Website.
Notwithstanding the above-said right, You acknowledge and understand that all User Content, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such User Content originated. This means that You, and not , are entirely responsible for all User Content that you have provided with, in order to upload, post, transmit or otherwise make available via the Website. You further acknowledges and agree that these User Content does not necessarily reflect the views of the nor endorse any such User Content.
Further to this it is informed that may share the information pertaining to such instance (with or without demand) with Government agency for the purpose of verification of identity of User, or for prevention, detection, investigation, prosecution and punishment. Therefore it is advised to You that You should not involve in any such activities or use which violate any applicable law, rules, regulation or breach the terms and conditions of this Agreement.

Links to third party websites and third party content:

Our Website may contain, hyperlinks to websites operated by parties other than or, third party information such as product, product description, catalogue, news, videos and photographs and any other data made available by the third party (“Third Party Content”). The provisions of Third Party Content is for general information purpose only.
makes reasonable efforts to ensure that the details provided on our Website is accurate, however, does not control such Third Party Content and therefore shall not be responsible for any loss or damages resulting out of the use of Third Party Content.
The inclusion of Third Party Content to Our Websites does not imply 's certification or endorsement of such websites nor any association with their operators. or its affiliates or associates or its employees do not provide any judgment or warranty in respect of the authenticity or correctness of the Third Party Content of such other services or sites to which links are provided. A link to another service or website is not an endorsement of any products or services on such site or the Website. You shall be solely responsible for any or all the consequences that arise out of your use of such Third Party Content or hyperlinks to other websites.
We do not serve advertising on the Website and we do not use behavioural advertising cookies. If we link to third-party sites or display third-party content, their practices are governed by their own terms and privacy policies.

Report Abuse and Your Feedback:

advises its Users, not to post or upload anything which is abuse of the Website or violate any terms of this Agreement. also prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. If You come across any such instance of abuse of violation or any content which is objectionable content or further if You believe that any material/information/post/feedback is infringement of any intellectual property right of You or any other person, You shall inform the same to and is committed to take appropriate action including validation of Your information and remove/modify the content (if necessary), which is in breach of the Terms of Use or any other applicable law.
Email Abuse and Threat Policy: Private communication including email correspondence is not regulated by the . advises its Users not to use/send any such email. Any such reported instance will be investigated and will take appropriate measures (including legal steps, if required) to stop such practices.
Your Feedback: When You share any feedback or post any comment (including User Content) on Website, it is deemed Non-Confidential. is at liberty to use any such feedback or User Content and You represent that: (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from for the feedback under any circumstances.