The Operating System for
Modern Call Centers

AI-powered voice agents that handle 10L+ calls daily. Automate customer support, sales, and collections with human-like conversations, real-time WhatsApp integration, and sub-500ms response times.

πŸ“ž
Voice Call
00:00
AI
ABC Bank Agent
10:23 AM
Hello! This is Emma from ABC Bank. Am I speaking with Mr. Sharma?
RS
Rahul Sharma
10:23 AM
Yes, speaking. How can I help you?
AI
ABC Bank Agent
10:23 AM
I see you applied for a personal loan. I'm here to help you complete the process. Are you facing any difficulties?
RS
Rahul Sharma
10:24 AM
Yes, I'm not sure what documents I need and how to proceed.
AI
ABC Bank Agent
10:24 AM
No worries! Let me send you a complete guide on WhatsApp right now with all the details.
βœ“
Document checklist sent via WhatsApp
RS
Rahul Sharma
10:25 AM
Got it, thanks! What's next?
AI
ABC Bank Agent
10:25 AM
Great! Here are the next steps to complete your loan application:
βœ“ Step 1: Complete KYC verification
πŸ“Έ Step 2: Upload selfie with PAN card
πŸ‘₯ Step 3: Provide 2 references
RS
Rahul Sharma
10:26 AM
Perfect! Can I do the KYC now?
AI
ABC Bank Agent
10:26 AM
Absolutely! I've sent you a secure link on WhatsApp. It'll take just 2 minutes to complete your KYC verification.
πŸ”’
Secure KYC link sent β€’ Click to verify
RS
Rahul Sharma
10:27 AM
Thank you so much! This is very helpful.
Trusted by leading companies
Honda
Hero
Renault
TVS
CarDekho
BikeDekho
Royal Enfield
Bright Loans
Bharat Loan
Insurance Dekho
Honda
Hero
Renault
TVS
CarDekho
BikeDekho
Royal Enfield
Bright Loans
Bharat Loan
Insurance Dekho
10L+
Calls Per Day
>90%
Resolution Rate
<500ms
Response Latency
24/7
Always Available

Built for enterprise-grade performance

Deploy AI voice agents that understand context, handle interruptions naturally, and scale across every customer touchpoint.

🎯

Natural Conversations

Advanced NLP engine understands intent, context, and sentiment with human-like comprehension and empathy.

⚑

Lightning Fast

Sub-300ms response latency ensures conversations flow naturally without awkward pauses or delays.

πŸ”„

Interrupt Handling

Seamlessly manages interruptions and topic changes, just like a real human conversation.

🌍

40+ Languages

Communicate with customers globally in their native language with accurate accent detection.

πŸ”—

API Integration

Connect to your CRM, databases, and workflows with our comprehensive REST and GraphQL APIs.

πŸ“Š

Real-time Analytics

Track performance metrics, sentiment analysis, and conversation outcomes with detailed dashboards.

Deploy in minutes, not months

Get your AI voice agents up and running with our intuitive platform and comprehensive documentation.

01

Define Your Agent

Use our visual builder to create conversation flows, set personality traits, and configure business logic without writing code.

02

Connect Your Systems

Integrate with your existing CRM, ticketing, and knowledge base systems using our pre-built connectors or custom APIs.

03

Train & Test

Fine-tune responses with sample conversations, test edge cases, and optimize for your specific use cases with our simulation tools.

04

Go Live

Deploy to production with one click, monitor real-time performance, and continuously improve based on conversation analytics.

Transform every customer interaction

From support to sales, our AI voice agents handle it all with precision and empathy.

πŸ’¬

Customer Support

Handle FAQs, troubleshooting, and ticket routing 24/7 with intelligent escalation to human agents.

πŸ“ž

Sales Outreach

Qualify leads, schedule demos, and follow up with prospects at scale while maintaining personalization.

πŸ₯

Healthcare

Appointment scheduling, prescription refills, and patient triage with HIPAA-compliant infrastructure.

🏦

Financial Services

Account inquiries, fraud detection, payment processing with bank-grade security and compliance.

πŸ›’

E-commerce

Order tracking, returns, product recommendations, and post-purchase support automation.

✈️

Travel & Hospitality

Booking management, concierge services, and reservation changes with multilingual support.

Loved by Industry Leaders

Real reviews from verified customers on G2 ⭐ Rated 5.0/5

β˜…β˜…β˜…β˜…β˜…
"I am currently using UserVox for the analysis of voice calls and lead verification. The software is highly effective in capturing and analyzing calls, providing detailed insights that help improve quality and performance. The platform is very interactive and user-friendly, making it easy to navigate and review data efficiently. Additionally, the UserVox team is extremely supportive and responsive."
R
Rajat
CarDekho
Review collected by and hosted on G2.com
β˜…β˜…β˜…β˜…β˜…
"The first highlight would be the product itself. It's super easy and intuitive to use with rich analytics. Secondly, the founders are truly impressiveβ€”proactive, highly knowledgeable, and possess a strong problem-solving mindset. Thanks to these qualities, implementation with UserVox is remarkably fast, which greatly supports our go-to-market efforts."
H
Harshit
BU Head, Autocom
Review collected by and hosted on G2.com
β˜…β˜…β˜…β˜…β˜…
"UserVox's AI collection agents have been outstanding. We're seeing exceptional results with recovery rates improving significantly. These agents handle difficult conversations with professionalism and empathy that matches our best human agents. Very happy with the performance and the impact on our collections process."
VG
Vikas Goyal
CEO, Rupee112
β˜…β˜…β˜…β˜…β˜…
"We're extremely happy with UserVox's sanction agents. They're working better than our existing agentsβ€”faster processing, higher accuracy, and better customer satisfaction. The AI handles complex loan sanctioning scenarios with remarkable precision. This has transformed our approval workflow completely."
RK
Rishi Kapoor
CEO, BrightLoans
β˜…β˜…β˜…β˜…β˜…
"I am currently using UserVox for the analysis of voice calls and lead verification. The software is highly effective in capturing and analyzing calls, providing detailed insights that help improve quality and performance. The platform is very interactive and user-friendly, making it easy to navigate and review data efficiently. Additionally, the UserVox team is extremely supportive and responsive."
R
Rajat
CarDekho
Review collected by and hosted on G2.com
β˜…β˜…β˜…β˜…β˜…
"The first highlight would be the product itself. It's super easy and intuitive to use with rich analytics. Secondly, the founders are truly impressiveβ€”proactive, highly knowledgeable, and possess a strong problem-solving mindset. Thanks to these qualities, implementation with UserVox is remarkably fast, which greatly supports our go-to-market efforts."
H
Harshit
BU Head, Autocom
Review collected by and hosted on G2.com
β˜…β˜…β˜…β˜…β˜…
"UserVox's AI collection agents have been outstanding. We're seeing exceptional results with recovery rates improving significantly. These agents handle difficult conversations with professionalism and empathy that matches our best human agents. Very happy with the performance and the impact on our collections process."
VG
Vikas Goyal
CEO, Rupee112
β˜…β˜…β˜…β˜…β˜…
"We're extremely happy with UserVox's sanction agents. They're working better than our existing agentsβ€”faster processing, higher accuracy, and better customer satisfaction. The AI handles complex loan sanctioning scenarios with remarkable precision. This has transformed our approval workflow completely."
RK
Rishi Kapoor
CEO, BrightLoans

Build Any Process, Your Way

Design complex workflows with our visual builder. No coding requiredβ€”just drag, drop, and deploy.

πŸ”„

Smart Scheduling

Automated retry logic with intelligent timing - schedule calls for 1 minute, 3 hours, or next day based on outcomes.

πŸ”—

Webhook Integration

Fetch real-time data from your APIs before every call - loan status, customer details, payment history, and more.

βš™οΈ

Data Transformations

Convert numbers to Indian format, dates to words, amounts to speech-friendly text - all automatically.

🎯

Conditional Logic

Pre-check loan status, skip closed accounts, route based on dispositions - fully customizable decision trees.

πŸ“±

Multi-Channel Actions

Send WhatsApp notifications, make calls, schedule follow-ups - all within a single automated workflow.

πŸ”

Unlimited Attempts

Design processes with multiple retry attempts - our customers run up to 40 attempts per lead with smart timing.

Visual Process Builder

⏰ Schedule Call β†’ 1 min / 3 hrs / Next Day
↓
πŸ”— Fetch Data via Webhook (API Call)
↓
βš™οΈ Transform Data (Format, Convert)
↓
πŸ“ž Make AI Voice Call
↓
πŸ“± Send WhatsApp | πŸ“§ Email | πŸ’¬ SMS | πŸ”” RCS
↓
🎯 Route by Outcome β†’ Success / Retry / Close

Infinitely Flexible

Build processes with unlimited complexity. Chain together schedules, webhooks, transformations, calls, and conditional routing in any combination.

  • Any number of attempts - Design flows with as many follow-ups as you need
  • Dynamic scheduling - Different timing based on call outcomes
  • Pre-call webhooks - Always fetch fresh data before each attempt
  • Custom transformations - Format data exactly how you need
  • Conditional branching - Route based on any variable or status
  • Multi-channel messaging - WhatsApp, Email, SMS, RCS notifications
  • No-code builder - Visual drag-and-drop interface for everyone

Real-Time Integration

Instant webhooks for every event. Connect your CRM, helpdesk, or any system seamlessly.

Webhook Events

{ "event": "call.completed", "customer": { "name": "Rajesh Kumar", "phone": "+919876543210" }, "outcome": "interested", "duration": 180, "sentiment": "positive", "entities_extracted": { "product": "Premium Door Lock", "order_value": "50000" } }

Event-Driven Automation

Our platform sends instant webhooks when events occur. Trigger actions in your CRM, helpdesk, or any custom system the moment a call completes, lead qualifies, or complaint is logged.

  • Call events (started, answered, completed)
  • Lead qualification & scoring
  • Complaint creation & resolution
  • WhatsApp message delivery
  • Survey completion events
  • Payment confirmation & follow-ups
  • Sentiment analysis & alerts

Ready to transform your
customer experience?

Join hundreds of companies already using uservox to automate millions of conversations.