UserVox gives any call centre AI voice agents that sell, qualify, remind, collect and support, in 15 Indian languages and at 10 lakh+ calls every day.
Calls every lead within minutes
Sends WhatsApp links while still on the call
Writes the outcome to your CRM instantly
Speaks 15 Indian languages, Hinglish too
Scale
Trusted by Royal Enfield, Mahindra Finance, Jaguar Land Rover and India’s fastest-growing lenders, developers and brands
| Process | Attempted | Connected | Interested | Trend |
|---|---|---|---|---|
| EMI reminder D-3 | 21,340 | 7,262 | 684 | +6% |
| Site visit booking | 9,905 | 3,104 | 321 | +3% |
| B2B loan qualification | 8,365 | 2,703 | 207 | +12% |
UserVox reviews every single call with its own quality model, shows you what went wrong, and lets you fix and test the agent before the next batch goes out.
Each call gets a 1–10 rating, a script-adherence grade and a goal result: achieved, partly achieved or not achieved.
Anger and frustration are detected, missed steps are tagged, and dispositions are ranked so you see the pattern, not just one bad call.
Tighten the script, add an FAQ answer or a new rule in the builder, in minutes, without code.
Replay real calls as test cases and run simulations, so the fix is proven before a customer hears it.
Ratings, adherence and conversions update live, and the loop starts again with the next batch.
Outbound or inbound, sales or service. These are the calls our customers hand over first.
From D-7 reminders to 30+ DPD recovery, with UPI links and promise-to-pay captured on the call.
Qualifies budget, BHK and timeline, then books the visit.
Checks turnover, vintage and need before your RM picks up.
Calls every enquiry within minutes and books the slot.
Explains premium and no-claim bonus, sends the renewal link.
Answers order, account and service questions, resolves the common ones and hands the rest to your team with context.
Confirms details and flags mismatches.
Follows up enquiries and books counsellor calls.
Confirms orders before dispatch to cut returns.
Surveys, renewals, upsells, win-backs. If it has a script, we can run it.
A voice agent never forgets a follow-up, never has a bad day, and calls every lead while it is still warm. That is where the extra conversions come from.
Sample figures for illustration
Every new lead is called while interest is highest, day or night.
Smart retries at the right time, until the lead answers or closes.
The same winning script on every call, improved by the quality loop.
15 Indian languages, switching mid-call, so nobody drops off.
“They’re working better than our existing agents—faster processing, higher accuracy, and better customer satisfaction.”Rishi Kapoor, CEO, BrightLoans
“We’re seeing exceptional results with recovery rates improving significantly. These agents handle difficult conversations with professionalism and empathy that matches our best human agents.”Vikas GoyalCEO, Rupee112
“They’re working better than our existing agents—faster processing, higher accuracy, and better customer satisfaction. This has transformed our approval workflow completely.”Rishi KapoorCEO, BrightLoans
“Implementation with UserVox is remarkably fast, which greatly supports our go-to-market efforts.”HarshitBU Head, Autocom · via G2
“The software is highly effective in capturing and analyzing calls, providing detailed insights that help improve quality and performance.”RajatCarDekho · via G2
Rated 5.0 out of 5 on G2. Want results like these? Talk to sales ↗
15 Indian languages, switching mid-call whenever your customer does.
Tell us which calls eat up your team’s day. We’ll show you an agent running them in your languages, on your CRM.